At Daniel Emergency Plumbing Ltd, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what personal information we collect, how we use it, and your rights.
Who we are
Daniel Emergency Plumbing Ltd (“we”, “our”, “us”) is a plumbing services provider operating in Kent, UK.
What Information We Collect
We may collect and process the following data:
- Personal details (name, phone number, email) submitted via contact forms
- Technical data (IP address, browser type, pages visited) through cookies
- Review data (name, photo, and review content) displayed from platforms like Google via Trustindex
How We Use Your Information
- We only use your data to:
- Respond to your enquiries
- Schedule plumbing services
- Improve our website and services
- Display customer reviews and testimonials with your permission
- We do not sell or share your data with third parties for marketing purposes.
Cookies & Tracking
We use cookies and third-party tools (such as Google Analytics and Trustindex) to understand website performance and show customer reviews. These tools may collect anonymised usage data. You can adjust your cookies preferences via your browser settings.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Store Your Data
Your data is securely stored and only accessed by authorised personnel. We take reasonable steps to protect it against loss, misuse, or unauthorised access.
Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct or delete your data
- Schedule plumbing services
- Withdraw consent at any time
Changes to This Policy
This Privacy Policy is updated on the 22nd August 2025. We may update it from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions or concerns, please contact us through the Contact us form, or call us at 01233 51 6246